March 13, 2018

January 12, 2018

Ending the week on a good note!

Our goal is to provide quality work and service and to exceed our clients expectations every step of the way! From the first phone call to the job completion - and beyond!

Contact us to find out why we've been Sierra Vista's #1 Landscaper for the past 3 years.

How can we help YOU!?

January 11, 2018

Exceptional Customer Service

Here at Grasshopper we strive for exceptional work and service for each of our clients. We want to exceed expectations in all aspects of the job, whether it's through the office or with the crew on the job. We have very high standards and we deeply care about each of our clients. We want to make them happy with the work and service that we provided to them. 

And then, we have an extremely upset client.

While doing everything we can, and a finished product that looks great, things still don't work out.

It is easy to dwell on that and have it take all of the attention away from other things. 

We brainstorm ideas on how to make things better in our company. We put in new procedures and new steps to our processes. 

And we use it as a way to make us better! We use it to help us improve!

As I was thinking about a recent incident my thoughts started to shift. I started to think about all of the clients that we DID make happy! And that brought me light (and a smile). 

I crunched some numbers and we come out to a 
99.997575758% client satisfaction rating!

Not bad!

Even though we don't ever like to have an unhappy client, we know that we aren't perfect. No one is. We all make mistakes. We all mess up. But we do our best to make things right. 

So, we're going to keep on keeping on.

We're going to keep getting better. Keep growing. Keep improving. Like we always have. 

Will you join us?

April 5, 2017

April is National Lawn Care Month!

Did you know that April is National Lawn Care month?

It's perfect isn't it? 

Last month we were busy fertilizing lawns and vegetation for the properties that we maintain on a regular basis. 

And we are working on checking irrigation systems and making sure that they are set correctly for the season. It's important to make sure that your lawn's sprinklers are working properly so that you have good coverage. 

If you need some help with any of that please give us a call.